BrightWater Irrigation & Lighting Reviews

At BrightWater Irrigation & Lighting, we are committed to providing you with exceptional products and services – but don’t just take our word for it! Read through our reviews to see why we’ve been trusted by homeowners and businesses throughout Florida for over 20 years.

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Marsha B.

9/28/2023 - Google

Franco and Cade did an outstanding job at replacing my sprinkler timer. They arrived on time, did an excellent job of explaining what had happened to ... read moreFranco and Cade did an outstanding job at replacing my sprinkler timer. They arrived on time, did an excellent job of explaining what had happened to cause my old timer to misfunction, and were pleasant to work with. hide

Alex B.

9/27/2023 - Google

Franco and Kade were great to work with. Very responsive, knowledgeable, and problem solvers. We needed to get creative on where to run the irrigation... read moreFranco and Kade were great to work with. Very responsive, knowledgeable, and problem solvers. We needed to get creative on where to run the irrigation lines. I highly recommend these guys and will be using them for future jobs. hide

Sharon R.

9/22/2023 - Google

Rave - Frank and Kade were great. Updated and replaced heads as needed, very nice to work with. Will be using BrightWater Irrigation again.

Dave W.

9/13/2023 - Google

This is the 2nd time I’ve used Brightwater Irrigation, not because they didn’t fix it all the first time. This call involved a sprinkler valve that ju... read moreThis is the 2nd time I’ve used Brightwater Irrigation, not because they didn’t fix it all the first time. This call involved a sprinkler valve that just decided to quite! Having the same technician Brandon helped as he was familiar with our system, and I can’t say enough about this young man. He is on time, courteous, knowledgeable, and very efficient in his work ethic. I highly recommend this company. hide

Stephen B.

9/11/2023 - Google

One of the valves on my home irrigation system failed and required replacing.

Arnaldo R.

9/08/2023

Called Brightwater and they arrived on time. Franco was very helpful cleaning my sprinkler heads. He was also very informative. The price was not too ... read moreCalled Brightwater and they arrived on time. Franco was very helpful cleaning my sprinkler heads. He was also very informative. The price was not too bad. I highly recommend Brightwater. hide

Michael B.

9/07/2023 - Google

Great team and quick response. Had issue of broken line. Guys came and diagnosed fixed and also discovered one other problem with my system. Very reas... read moreGreat team and quick response. Had issue of broken line. Guys came and diagnosed fixed and also discovered one other problem with my system. Very reasonable prices for expert repair. Highly recommend for your sprinkler system needs. hide

Carla J.

9/07/2023 - Google

Franco from BrightWater Irrigation is a True-Life Sprinkler System Savior! I cannot express my gratitude enough for Amber who took it upon herself to ... read moreFranco from BrightWater Irrigation is a True-Life Sprinkler System Savior! I cannot express my gratitude enough for Amber who took it upon herself to send me this truly remarkable irrigation specialist, Franco. He not only located a hidden sprinkler valve that had eluded previous technicians but he also went above and beyond in every way possible. Very seldom do I take time out of my busy schedule to write a review, but when I do...best believe that the person/and or service was Truly Deserving! Unbeknownst to me, I had several sprinkler heads that were running 24hr/day and my water bill was nearing the cost of my monthly mortgage! In a last ditch effort to get a tech that would actually show up and be capable of fixing my issue seemed hopeless after three separate companies came out, dug up several holes while destroying my landscaping, and made promises to me that they were incapable of delivering From the moment Franco arrived, it was clear that I was in capable hands. His expertise was immediately evident as he meticulously and expeditiously assessed the situation, while demonstrating a level of knowledge and skill that left me in awe. What had previously seemed like an insurmountable challenge for others, became a solvable puzzle within minutes in his capable hands. Franco's dedication and determination were truly refreshing and it was evident that they genuinely cared about finding a solution for me. In no time, he located and literally unearthed the concealed valve, a feat that seemed almost magical considering the prior unsuccessful attempts. Not only did he successfully locate the hidden valve in less than 10 minutes, but Franco also took the time to explain the irrigation system to me, ensuring that I had a comprehensive understanding of its operation. His commitment to great customer service and education was a welcomed surprise and greatly appreciated! Franco exhibited outstanding professionalism throughout the entire service call. He was punctual, courteous, and went out of his way to keep me informed about his progress every step of the way. The transparency and clear communication instilled in me a confidence and trust that I have long lost when it comes to people in the service field. Thanks to Franco's unparalleled expertise and dedication, my sprinkler system is now functioning flawlessly! In conclusion, I cannot recommend Franco, of BrightWater Irrigation & Lighting enough! His exceptional skills, dedication, and professionalism set him and this company apart from the rest. If you're in need of any type of irrigation services, look no further! Call Amber and ask for Franco! This company is Amazing and Awesome to work with! I will shout from the rooftops that you guys have succeeded my expectations and have earned a customer for life! hide

Nick V.

9/07/2023 - Google

Quick install professional job, thank you!

Morgan K.

8/31/2023 - Google

Ques H.

8/30/2023 - Google

Doug did a wonderful job in identifying our irrigation problem and correcting it within 1 - 2 hours despite having other services added to his schedul... read moreDoug did a wonderful job in identifying our irrigation problem and correcting it within 1 - 2 hours despite having other services added to his schedule. Would recommend his services to anyone experiencing irrigation issues. hide

Sandra B.

8/29/2023 - Google

Tim M.

8/29/2023 - Google

Franco came out to assess a leak day-of and was incredibly helpful and informative. Will definitely use them for all future irrigation needs!

Brandon R.

8/25/2023 - Google

Walace L.

8/24/2023 - Google

Franco was the best!!! He came on time, was very quick to find the issue! Very knowledgeable and attentive. He explained the problem as well, and how ... read moreFranco was the best!!! He came on time, was very quick to find the issue! Very knowledgeable and attentive. He explained the problem as well, and how to avoid it. Also gave useful tips about the whole system! The best!! hide

Peter A.

8/23/2023 - Google

Brightwater did a great job, they were very reliable and worked efficiently at a reasonable cost. They were fantastic!

Vince G.

8/23/2023 - Google

After attempting to replace a diaphragm, I encountered issues mounting the valve top correctly. I know basic “do-it-yourself” sprinkler repairs, but I... read moreAfter attempting to replace a diaphragm, I encountered issues mounting the valve top correctly. I know basic “do-it-yourself” sprinkler repairs, but I hit a point beyond my general know how and decided it was best to call-in a professional. Quick Google search for local irrigation repairs, came across Bridgewater Irrigation. Read many of the positive reviews and quickly decided to call to schedule an appt. Day of, Service Tech Franco arrived. I briefly explained the valve issue to the particular zone and after assessing the valve, he went to work. During the repair, Franco explained what he was doing to troubleshoot the issue and even suggested some helpful tips for addressing any potential future problems. Ultimately Franco had to replace one of the inline valves and was required to cut some PVC but easily replaced with some flex pipe. Afterwards he had me run all zones so he can inspect all the sprinkler heads and to make sure entire system was working to my liking. He adjusted a few heads to ensure water stream/spray was targeting the appropriate area in yard and even replaced a head filter to one of the “mist-ers”. All in all, Franco exceeded all my expectations and was great to work on my service call. I was starting to stress since I had turned off the main irrigation valve and with the past few weeks of extremely hot weather, the grass was beginning to look in bad shape. Definitely would not hesitate to call Bridgewater Irrigation again if I encounter an issue beyond the basic level type of repair. hide

Sean F.

8/23/2023 - Google

Frankie did a great job. He came out and did a thorough check of the system and replaced several heads. System is running top notch now.

amber s.

8/09/2023 - Google

A++ for these guys!!! My sprinkler system has never worked so good. They are always so nice and they seem to really like their job , which you don’t f... read moreA++ for these guys!!! My sprinkler system has never worked so good. They are always so nice and they seem to really like their job , which you don’t find much of anymore. My grass is happy and so am I !!!!! hide

Winifred

6/30/2023

Doug was punctual and professional. He knew his stuff. Quality of service was excellent.

Amy B.

6/25/2023 - Google

Franco was absolutely amazing. He was on time, professional, and trouble-shoot'd our entire yard and got everything fixed and running smoothly. I can... read moreFranco was absolutely amazing. He was on time, professional, and trouble-shoot'd our entire yard and got everything fixed and running smoothly. I can't thank him enough!!!!! Don't hesitate to call this company....so happy!!! hide

loretta t.

6/10/2023 - Google

Z

6/06/2023

Why settle for less when you can have the best? BrightWater!

Juan C.

5/18/2023 - Google

Everything about the process was perfect. I quoted with 2 more companies and they were the cheapest, and if you add their knowledge and professionalis... read moreEverything about the process was perfect. I quoted with 2 more companies and they were the cheapest, and if you add their knowledge and professionalism, it made the decision to go with them the right one. hide

Robin a

4/28/2023

Second year I’ve used them for my spring irrigation tune up. Brandon once again did an outstanding job. In all the years I have been using different c... read moreSecond year I’ve used them for my spring irrigation tune up. Brandon once again did an outstanding job. In all the years I have been using different companies for this task I am beyond pleased to say they will continue to have my business. Service, scheduling, performance, price and quality of work are excellent. So hard to find a company with such pride in their work who actually achieves what you hired them to do, what a pleasure! Highly recommend!! hide

Jarred D.

4/12/2023 - Google

Where do I begin? I called Brightwater because I have seen the work they have performed on multiple listings for sellers I have helped. I recently had... read moreWhere do I begin? I called Brightwater because I have seen the work they have performed on multiple listings for sellers I have helped. I recently had noticed that my irrigation coverage wasn’t where I’d like it to be, and areas of the lawn weren’t getting enough water. After some “digging” - I found a break in a line that I didn’t know how to repair… so I called. The staff that handled my VM called me right back and we set a date and time. On the day of, I received a text from the tech (Brandon) that he would arrive in about 15 mins and he arrived right on time within the short window I was provided 🙂 He walked the yard with me and asked me to show him ALL of my concerns to see what he could do to help. He took notes, placed flags on problem areas, and discussed the scope of work and the price. I agreed and he went to WORK!!! Digging into Groveland clay, moving sprinkler heads, installing new ones, and fixing lines. During the process he found a 2nd leak and notified me right away. He then told me the updated price based on that and I agreed. When he was done he asked me to check his work and showed me how it all worked. He then assisted me with programming the system with the EXACT water days, water times, and zones. This dude is a miracle worker and I wish I could hire him for my businesses, but his passion shows for irrigation! He mentioned MULTIPLE times how much he loves his job! Whatever you pay Brandon- pay him more. This dude is a gem In a field where you’re lucky to get a “happy grunt” out of most workers, it was a very refreshing experience and I’ll be recommending Brightwater, and specifically Brandon, to everyone I meet in my career from now on that needs irrigation help! hide

Vida S.

4/11/2023

From the beginning, I have had such bad experiences with sprinkler companies. With Bright Water irrigation services I believe that has all changed. ... read moreFrom the beginning, I have had such bad experiences with sprinkler companies. With Bright Water irrigation services I believe that has all changed. Kyle came out to my residence to inspect some issues that I have been having with only a few of my sprinklers (2 in total). Not only was he very efficient, but he also made sure that all my questions were answered and everything was running properly. No matter how small my problem was, Kyle made me feel like if it was something that was a concern for me - it was important for he and Bright Water to fix it. After speaking with many irrigation services that didn't seem to have the time for me and my 2 sprinklers - Bright Water is really SHINING Bright! Thank you Kyle and Bright Water hide

Danny C.

4/01/2023 - Google

Service was excellent and on time. Brandon has been very helpful and been able to provide me all the information needed.

Matt W.

4/01/2023 - Google

Brandon did a great job on my irrigation and my moms. Very courteous, professional, knowledgeable and did the job for less than the original estimate.... read moreBrandon did a great job on my irrigation and my moms. Very courteous, professional, knowledgeable and did the job for less than the original estimate. Very happy. hide

Ted I.

3/29/2023 - Google

Franco the technician arrived on time and was very professional. Performed necessary sprinkler line repair with a thorough explanation.

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